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Welcome to Windsor Surgery

We are proud to offer a friendly and welcoming environment providing excellent local healthcare to the residents of Garstang and the surrounding area. Our clinical team of 8 doctors, 2 nurse practitioners, 5 nurses and practice pharmacist are well supported by our large reception and admin team. We are based within Garstang Medical Centre - a modern, purpose built premises, with easy access for disabled patients. We also have our own onsite dispensary providing a range of additional NHS services.

As a practice we feel it is important to be involved in the training of future doctors and therefore we are actively involved in teaching undergraduate medical students and qualified doctors who are training to be General Practitioners (GPs). We strive hard to provide a high standard of care to all our patients and due to our high level of on the day access appointments have the lowest A&E attendance for patients within our local commissioning group.

We are delighted to have been rated as 'Good' by the CQC following our recent inspection in October 2014. We were awarded 'Outstanding' in 10 areas and 'Outstanding' overall for how effective our services are for patients. You can view the full report here.

We are very proud to be 1 of only 3 practices highlighted as a good example in the recent CQC report. Click here for a local news article and you can view the full report here.

We are always happy to welcome new patients from people residing within the practice boundary, click here for details.

Stop Press:

Practice Nurse vacancy find out more by clicking here.

General News

Our current news stories include:

  • During January 2016 - 96 appointments were wasted due to people not attending.
  • Lancaster University Medical School need volunteers to help train the next  generation of Doctors
  • Your information can help us provide better care
  • Flu vaccinations - book now
  • Friends and Family Test (FFT) January results.  Read more...

Better Care Together

'Better Care Together' is a review of local health services, covering the hospitals in Lancaster, Barrow and Kendal.

The review is an opportunity to make sure the best possible health services are provided across North Lancashire and South Cumbria. To find out more visit the website or view the February 15 strategy document.

You can also take a look at the November and December updates.

Other Information:

Patient Access
You can use Patient Access to book appointments, order repeat prescriptions, change contact details and view part of your medical record online.

If you are not already registered for Patient Access you can do so by visiting our reception desk, you must do so in person and bring with you some form of ID such as your photo driving licence or passport. Patient Access is only available to those aged 16 or over. Please note if you would like access to view part of your medical record (a summary of medications, allergies/adverse reactions and immunisations) there is also a consent form to complete in reception.  Click here for Patient Access.

Appointment Reminders
We send appointment reminders via text message to those who have mobile numbers on their record. We also utilise the text message service for the Family and Friends test but you will not receive a request for feedback more than once in a 30 day period.

If you have your mobile number registered with us and do not want to receive text messages, simply reply 'stop' to any text you do receive, or inform reception.

If you would like us to contact you via SMS and we do not already have your details, you can update them at reception or online via Patient Access.

Patient Reference Group
The purpose of our PRG is to provide an opportunity for you to discuss with us how we can develop and shape our services to best meet our patients' needs.

We try to make the group as representative of our practice population as possible, and are therefore appealing for newmembersaged between 18-30, or male patients who would be interesting in joining.

We are always happy to welcome new members of any age, so if you would like to join, please pop into reception for a registration form, or visit our Patient Reference Group page for further information.

Click here for further information.
 

Choose Well
If you are normally healthy, there are a range of NHS services on your doorstep where you can go for fast and effective advice and treatment.A&E departments and 999 services are for those who are seriously ill or emergencies.Around 1 in 4 patients leave the A&E department without requiring any treatment. It is important to ensure thatyou seek treatment from the right place so that busy emergency departments can be used to help thosewho need it most.

Patient Information Leaflets for a range of conditions can be found here. Click here to find out more about the local services available to you.

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NHS 111

NHS 111

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Friends and Family Test

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment?  Please spend 2 minutes to take the Friends and Family Test.

NHS Choices

NHS Choices

NHS Choices is the online 'front door' to the NHS.  Get insights into the factors that influence visits to NHS Choices provided by the NHS Choices reporting team.

Patient UK

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.