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Welcome to Windsor Surgery

We are proud to offer a friendly and welcoming environment providing excellent local healthcare to the residents of Garstang and the surrounding area. Our clinical team of 8 doctors, 2 nurse practitioners, 5 nurses and practice pharmacist are well supported by our large reception and admin team. We are based within Garstang Medical Centre - a modern, purpose built premises, with easy access for disabled patients. We also have our own onsite dispensary/pharmacy providing a range of additional NHS services.

We are always happy to welcome new patients from people residing within the practice boundary, click here for details.

 

Book your flu vaccination now!

You can now book your flu vaccination, either via reception or online. NHS vaccines are available for patients aged 65 years and over and for patients who are pregnant or suffer from any of the following; diabetes, asthma, COPD, a long-term condition affecting the heart; the kidneys; the liver; the brain or nervous system; the immune system; the spleen.

If you have not yet registered for online access, you will need to visit our reception desk to sign up for the service. You will need to do this yourself in person and bring with you two forms of ID; one form of photo identification and the other containing your address. For example your photo driving licence, passport, national 60+ bus pass, birth certificate, or any of these documents dated within the last 12 months; bank statement, council tax statement, P60/P45.

Remember, the Department of Health no longer send out reminder letters to patients at risk. If you are not sure whether you are eligible or not, please ask your doctor or nurse for advice.

 

CQC

We were awarded 'Outstanding' in 10 areas and 'Outstanding' overall for how effective our services are for patients. You can view the full report here.

We are very proud to be 1 of only 3 practices highlighted as a good example in the recent CQC report. Click here for a local news article.

 

Stop Press!

Practice Merger with Landscape Surgery

Following thorough consultation with our patients and other NHS organisations, we are delighted to confirm that Windsor Surgery and Landscape Surgery will be merging on 1st October to become Garstang Medical Practice. Windsor and Landscape have worked closely together for a number of years and we believe that by merging, we will become a more sustainable organisation, better able to respond to the increasing national pressure on General Practice and the NHS. This merge will enable us to continue to deliver high quality services to the communities that we serve, in spite of the challenging times that we face. 

Click here to read more information about the merge, and what it will mean for patients.

Patient Access - Unavailable 26th September - 3rd October

Due to the Practice Merger with Landscape Surgery on the 1st October, Patient Access will be unavailable for Windsor Surgery patients from the 26th September until the 3rd October. If you usually request your repeat prescription online, please make sure you do this on or before the 25th September.

General News

Our current news stories include:

  • Men ACWY Vaccinations
  • Family Planning information
  • Merger updates
  • Friends and Family Test (FFT) July results
  • During July 2017, 54 appointments were wasted due to people not attending
  • Read more...

 

Other Information

 

Self Care

Self-care is about looking after yourself in a healthy way. It can be anything from brushing your teeth, doing some exercise, managing common conditions (like headaches, colds and flu) or living with a long-term health problem, such as asthma or diabetes.

As part of a the local 'Better Care Together' initiative which is reviewing health services across North Lancashire, a local GP has created some Self-Care Videos. We would encourage patients to watch these videos before contacting the surgery for the minor ailments covered as they offer excellent advice that may save you a trip to the surgery.

You can view the videos on the Better Care Together YouTube channel ‘BCTMorecambeBay’, click here for more information or you can visit their Website here. For other information and advice about self-care, please visit the Self Care Forum website here.


Lancashire County Council are requesting your feedback 

Lancashire County Council are responsible for providing children's public health services. Including Health Visiting and School Nursing Services.

They would appreciate your views about these services, to complete the survey click here.


Patient Access

You can use Patient Access to book appointments, order repeat prescriptions, change contact details and view part of your medical record online.

If you are not already registered for Patient Access you can do so by visiting our reception desk, you must do so in person and bring with you two forms of ID, one presenting your photo and the other your address. For example your photo driving licence, passport, national 60+ bus pass, birth certificate, or any of these documents dated within the last 12 months; bank statement, council tax statement, P60/P45. Patient Access is only available to those aged 16 or over. Please note if you would like access to view part of your medical record (medications, allergies/adverse reactions,  immunisations, test results and coded data such as reason for consultation) there is also a consent form to complete in reception.  Click here for Patient Access.


Patient Reference Group

The purpose of our PRG is to provide an opportunity for you to discuss with us how we can develop and shape our services to best meet our patients' needs.

We try to make the group as representative of our practice population as possible, and are therefore appealing for new members aged between 18-30, or male patients who would be interesting in joining.

We are always happy to welcome new members of any age, so if you would like to join, please pop into reception for a registration form, or visit our Patient Reference Group page for further information.

Click here for further information.


Choose Well

If you are normally healthy, there are a range of NHS services on your doorstep where you can go for fast and effective advice and treatment.A&E departments and 999 services are for those who are seriously ill or emergencies.Around 1 in 4 patients leave the A&E department without requiring any treatment. It is important to ensure thatyou seek treatment from the right place so that busy emergency departments can be used to help thosewho need it most.

Patient Information Leaflets for a range of conditions can be found here. Click here to find out more about the local services available to you.

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Patient Access

Patient Access

Use Patient Access to book an appointment, order repeat prescriptions and view your medical record.

NHS 111

NHS 111

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Friends and Family Test

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment?  Please spend 2 minutes to take the Friends and Family Test.

NHS Choices

NHS Choices

NHS Choices is the online 'front door' to the NHS.  Get insights into the factors that influence visits to NHS Choices provided by the NHS Choices reporting team.

Patient UK

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

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